Customer Testimonials
This was the easiest car buying experience I have ever had. Thank you Ron Carter.
Had a great experience getting my vehicle serviced. It was done right and quickly exceeding my expectations.
I had issues a couple of years ago with the service department and stopped taking my vehicles. Recently, I decided to give it another chance and was pleasantly surprised. The new staff is friendly, professional, and kept me up to date on the repairs. The automated text message system they have needs improvement but a quick call got my questions answered.
Jonathon provided excellent customer service when I visited the dealership yesterday. I will recommend him to my friends.
Ram in the Dodge service dept is a nice addition and is much needed now Nowadays, customer service seems to have gotten lost lately. Glad it is coming there @ Ron Carter Dodge the rest need to follow his lead.
This is my 2nd vehicle I purchased from Ron Carter and just as the first time, EXCELLENT service!!!! I highly recommend the Alvin, TX location! Ask for Mark Ina, he is fantastic!!!!!
The service person Jonathon on Jeep side was very kind and respectful. Advise me of maintenance packages.
This review is strictly on the service department. Jonathan is a very pleasant young man, and treat customers fairly. My complaint would be that I had a ten am appointment, for a basic servicing and tire rotation. I didn't get my car back until between 4 and 5 pm. Do appointments even matter?
Very quick and easy car buying experience. Would recommend Craig to anyone looking for a vehicle.
Everyone was very friendly. My salesman Sam was excellent and not pushy. Dealership had a big selection and great variety to choose from.
Great experience buying a New Dodge Challenger through Kreg Foster at Ron Carter Dodge. Great dealership!
We love Ron Carter. We’ve bought our last 4 vehicles from them and are always satisfied with the customer service
Great experience with both the sales team and finance. I find the service advisor on the far left to be exceedingly handsome and charming.
Great sales staff ! Very helpful , answered all my questions and made the process fun! Go see them today!
I found the Jeep I was wanting at Ron Carter CDJR in Alvin. Todd, the salesman was extremely polite, courteous, and professional. He was knowledgeable of the vehicle features and the purchase process. Thanks to Todd and Ron Carter CDJR in Alvin, TX!!!.
Craig and all the sales team made my dream come true. They work so hard to make this deal happen and all the people are very friendly. Couldn’t ask for more, I definitely recommend this dealership to anyone out there looking for a new car. Special thanks to Santiago and Craig
Great customer service. Morgan kept me informed on everything that was going on. He even communicated with the insurance company, Made sure things were "preserved" so the insurance could do what they needed to do before getting the repairs needed. He coordinate the Jeep going to the next phase of being repaired. Again, greatly appreciated everything Morgan has done.
Nice place and friendly people. Will be buying again from yall. Marcos and Rohahi helped me out a lot
They were pleasant and professional with me and my vehicle. I appreciate their condor when I asked about what could be wrong with my truck and when they promised I would ha e it back.
Thorough, thoughtful, attentive. Waiting area and restrooms clean and tidy. Staff was very courteous and friendky
The sales department was great! Our salesman, Craig Foster was very helpful and made us feel at home. Our questions were answered and the deal made easy!
Everyone is very nice. My only concern is the over abundance of calls asking me to give a good rating. Communication on some important things took longer than expected. My salesman was a good guy.
The experience was great. Adam did everything he could to get us into our new jeep
Excellent customer service. You want be disappointed. Can't wait to purchase another vehicle with them
Adam did a great job as our salesman. We really enjoyed the experience with him
Great experience throughout the whole process with Mark Ina with the sales of our new dodge Durango.
Employees were very helpful with finding me the right vehicle. The process was smooth and easy will be recommending this dealership to friends.
Super good dealership. Everyone is really nice and were very upfront with pricing and add on fees
My sales person Sam was amazing to work with, he made the entire experience super easy, and most importantly he was extremely honest and direct, would recommend him to anyone looking to purchase a new vehicle from Ron Carter.
The people in the service area were very helpful and kind. They went out of their way to please us. Thank you
Everyone was great and they really went above and beyond to get the deal done. Love my Challenger and will definitely refer potential customers there in the future. Highly recommend.
Great experience with the salesman in finding what I needed and made sure I loved my purchase.
All the employees were very professional. How ever I was told the last person that changed the oil ony vehicle didn't tight the drain plug, that's why it was leaking I feel that I should be compensated cause you guys did the work. No one has worked on my truck but Ron Carter service. Please respond
Great job on fixing my jeep. I had know problem on explaining my issues with my jeep.
Put in application online to save time, drove to dealership and met with our Salesman he got us approved and we drove away in our new jeep. Everyone was Very friendly and worked on getting you apprived with best the best deal.
It was a very nice dealership who made me a fair deal on a great vehicle.
The service was amazing. I felt like everyone involved in my purchase cared about me and wanted to make the best deal for me.
The dealership was clean, and the staff was friendly and very attentive. Todd was great to work with.
Mr.Foster is Amazing!!! He worked with me to get an awesome vehicle and gave me great advice to help boost my credit with the is purchase! More cars salesman should be like him! HE DEFINITELY DESERVES A RAISE!!!! HANDS DOWN!!! Thank you again!!!!
They were all great at the dealership and it was less time than I expected
Excellent service from correspondence of all calls and text to finding the best value price and vehicle, amazing staff!
Ron Carter was great made the process quick and easy the managers were also very nice was straight to the point not games.
Without a doubt the easiest car buying experience I've ever had. We took care of pricing before I walked in the door, they had the car out front when I arrived, I took a test drive, verified all good, and left with the vehicle. I was at that dealership for one hour and 45 minutes. It literally took me longer to drive from Katy to this dealership and back than how long it took them to sell me a car. Colton and Sam were both top notch.
It was great they helped me out very quick and filled the car with gas
Nothing but love for Ron Carter. They cleaned up the mess another dealership made and I’m grateful. Thank you Rina Carter for your assistance and support
I was able to get in right away and the work was completed that day, with all concerns addressed. Thank you!
Everything was done quickly except the light for an update on Uconn came on the next morning, I guess the update was not completed. Will call today to get this fixed.
Ron Carter was great salesman was very knowledgeable. Very kind worked with us tirelessly to get the deal that we needed financing was excellent as well.
Sam was incredibly helpful getting my car serviced.Thanx to everyone at the dealership.Thank You
Very helpful, Professional. Quick. Timely. Don't try and sale u something you didn't come for. Great job
Sales staff met me outside the door, had the vehicles I was interested in out front within 10 minutes to inspect and test drive. Mark Ina efficiently completed the deal. Would recommend!
I will definitely recommend this dealership to others, Mark Ina from sales made sure none of us wasted any time during the new vehicle purchase process, Todd Shoppach was great showing the vehicle capabilities and taking care of all the paperwork to have a smooth process. in just a few hours you walk out there with a new ride and happy! Kudos to Marcel; he is very friendly and welcoming with much attention to detail and provided great information regarding warranties and all the multiple products and services Ron Carter Alvin offers. This team provides excellent customer service and post-purchase ...
Very efficient service. Ashley and Rafael were very helpful even when they were very busy.
Checked vehicle concerns and advised what the issue was. Advised of the cost and when it would be ready if I wanted to have it taken care of. Just didn’t have any loaner vehicles available, so had to rent one. Other than that everything went well.
I had an amazing experience. My check engine light was on. I dropped it off at Ron Carter Alvin Jeep. The staff were attentive and friendly. They kept me up to date on my car and were so fast I was able to wait there. I had a great experience here and will return. I've taken my car to other dealerships but this was by far the best experience.
Absolutely amazing I will definitely recommend this dealership to others it was the best experience I’ve had in a dealership
The staff were amazing and very responsive to all of our questions and concerns, we are very thankful!
They were very nice and helped me find what I wanted. After that the deal was finished in just a few minutes.
Chris did a great job at getting my recalls and CEL taken care of, at the Ram Service center. Thanks Chris!
Ron was a very easy person to work with. The experience was pleasant and streamlined.
Ralph was a good guy and kept me informed the whole time. I would highly recommend Again.
Sam was a great salesman to work with. He listened to us and helped us get the car we wanted at the price we were looking for
Extremely welcoming and friendly staff from the moment we arrived. Colton was awesome to work with. Friendly, customer focused, and efficient. I would purchase from Ron Carter again in future based on our experience.
Man TJ was GREAT! Very patient and understanding to what the customer wants. If you’re going to Rom Carter, ask for TJ!
The service department was extremely friendly. Kris was especially helpful and because of my experience, I will now have all my service needs done at Ron Carter
Kris was a very helpful service advisor and helped me understand everything i needed to know.
Shawn was great to work with. He even came in on his day off to accommodate our schedule.
Leo was amazing to work with. He made sure I was taken care of and left as a happy customer.
Very great experience and helpful. Had a good feeling working with them as previous dealerships gave me a bad feeling. Marco was awesome to work with.
The staff was very helpful and friendly. They all worked together to get us out the door in our new Durango!
The service manager was very professional and polite. He listened to my needs for my truck maintenance and made sure everything was done without a long wait! I was very impressed with his professionalism!!!
Good service! Addressed all my questions/concerns. Car was worked on rather quickly. Will continue to come back.
This place is like home. They make sure everything is right before they give it back to you. They treat you like royalty. They worked our truck over and it is almost like when I drove it off the lot brand new in 2012. Always been the best all the way around for sales and service. Thank you for taking care of my truck and caring if I stay safe running all over Houston and Houston Area. Robyn
Everyone was courteous and knowledgeable when it came to the vehicles. The Sales guy was really cool
Dr. J. and Sam were great! Very friendly staff that really took care of us. Thank you!
Great service and timing was quick and efficent, Comfortable waiting area. Very professional and friendly staff.