Customer Testimonials

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DealerRater Feb 6, 2025

Great and quick service. Got me in last minute and knocked out my oil change and tire rotation.

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DealerRater Feb 5, 2025

we made an appointment the day be before took vehicle in the next day and it was completed early.

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DealerRater Feb 5, 2025

I purchased my Jeep with y’all. I love it. Service has been fast and smooth!!! The only beef I have is that y’all want $60 for your Jeep Cap with the bling!!!! THATS TOO MUCH!!! Sincerely, Linda Cooper!!!

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DealerRater Feb 3, 2025

Fast and easy service as well as a great price on my new car!! Definitely would recommend to friends and family.

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DealerRater Feb 1, 2025

They were quick to get my 2nd remote for me as promised by my sales consultant.

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DealerRater Jan 31, 2025

Recently purchased a 2025 Ram truck. Nelda and Victor were very helpful. We explained what we wanted and they made it happen and we are happy with our purchase!! Great experience!!

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DealerRater Jan 28, 2025

Very friendly staff and was able to do my oil change on my lunch break.

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DealerRater Jan 27, 2025

Excellent customer service by the service advisor, excellent attention to detail by the mechanic, and excellent prices.

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DealerRater Jan 25, 2025

Great and prompt service! I recommend Ron Carter! I have bought trucks and cars over at Ron Carter and was never disappointed.

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DealerRater Jan 16, 2025

The service was speedy and attentive. They got the job done in a satisfactory manner.

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DealerRater Jan 2, 2025

Service staff went above and beyond, identifying a valve cover leak during an oil change. Loaner car provided and work completed very timely given it was a over the holidays. Will be returning for all service needs in the future.

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DealerRater Dec 30, 2024

This was my first experience at this dealership and everyone was so nice! So pleasant and accommodating. I will definitely come back!

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DealerRater Dec 24, 2024

Jonathon in the service department was very pleasant and kept me updated on the repair status of my vehicle

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DealerRater Dec 23, 2024

No hassle straightforward deal. Devin Gray and Savannah and finance were excellent. I’ll be in contact for my next truck. I appreciate it.

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DealerRater Dec 16, 2024

Adam was very consistent and provided updates on a vehicle that was ordered. This was a length process and he was always available and honest with everything.

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DealerRater Dec 14, 2024

Shilo was great. She took very good care of us from start to finish. I have bought 10 cars and this was my best experience!

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DealerRater Dec 13, 2024

Had vehicle as advertised Easy test drive and negotiations Closed deal and glad i drove 2 hours to shop

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DealerRater Dec 10, 2024

Good selection and good salesman. Salesman went thru process quickly so we didn’t have to wait long.

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DealerRater Dec 7, 2024

Awesome experience none better could not be happier, awesome service, took great care of me

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DealerRater Dec 2, 2024

They did very well, The service guy is very Nice but I think he needs to slow down & focus. I asked for a few items to be done that didn't get done the first time & they had to take it back again.

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DealerRater Nov 26, 2024

When I got my appointment everything was great! But I had called several times, left messages, nobody called me back! Nobody returned my call is my only complaint!! I finally got a hold of somebody & they set up an appointment for me. But I can't stress enough how frustrating it is when no one returns your call!! So please, discuss that in your next meeting, return phone calls!!!

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DealerRater Nov 20, 2024

I dealt on Jeeps at a couple of dealerships. I finally started looking online at Ron Carter and found a Jeep that I liked. When at the dealership I was given a offer for my trade in that was less that I was offered online. They gave me the offer that I was offered online.

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DealerRater Nov 19, 2024

After a stressful Saturday of trying to find a vehicle at multiple dealerships and dealing with either rude or pushy sales representatives, I called Ron Carter on a vehicle that was on their website. Mr. Foster waited around for us and had the vehicle we asked about ready and while we looked at it, he searched to find another vehicle we were interested in. Mr. Bernal was friendly and explained all options clearly.

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DealerRater Nov 16, 2024

Wonderful service amazing follow up thank you, even walked my keys back to me after I forgot them.

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DealerRater Nov 11, 2024

Very simple buying process. They appraised the trade in well and offered a great price for the car I purchased. Everyone was so kind and approachable.

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DealerRater Nov 9, 2024

Sam Jones made my experience enjoyable and stress free. Santiago was friendly and explained all our options clearly. The whole process was delightful and we would definitely recommend Ron Carter C.D.J.R. to all family and friends in search of a vehicle.

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DealerRater Nov 7, 2024

I came in on a Saturday morning, taking a chance that I would be able to talk to someone about an issue with my Jeep, and that they wouldn't brush me off. I met Clemente and he was nice and helpful, answering all of my questions. He didn't make me feel like he was rushing me out the door. I felt comfortable bringing my Jeep in for service on Monday. Clem was communicative throughout the process. When it was time to pick up my Jeep both Clem and the mechanic who worked on my car were there to ...

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DealerRater Nov 4, 2024

Adam was an exceptional salesman. He was knowledgeable about the vehicle and ensured we were shown vehicles we were interested in. We never felt pressured. Closing with finance was thorough and professional.

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DealerRater Nov 2, 2024

Prompt reliable diagnosis informative service and care for customer. Usually problem resolved in one day.

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DealerRater Oct 30, 2024

The customer service gentleman was great and very nice. I would come back just for him

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DealerRater Oct 29, 2024

This experience was pleasant and smooth. Speed and timing could have been better 4+ hours at a dealership is not ideal. Will purchase here again.

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DealerRater Oct 27, 2024

I was very happy with Clem and the service dept. Kept me posted and helped get service completed as I needed my truck

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DealerRater Oct 25, 2024

It was a good experience. Sam was no pressure: just answered all questions and did what he could to help us find a car. Santiago was courteous, friendly, and informative.

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DealerRater Oct 25, 2024

Ralph was friendly and gave good service at our visit for oil change & tire rotation at Ron Carter

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DealerRater Oct 22, 2024

Mark was very polite and up front about our buying process. We felt right at home here

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DealerRater Oct 21, 2024

Great experience with both the sales team and the finance manager. I would highly recommend this dealership

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DealerRater Oct 12, 2024

This was the easiest car buying experience I have ever had. Thank you Ron Carter.

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DealerRater Oct 11, 2024

Had a great experience getting my vehicle serviced. It was done right and quickly exceeding my expectations.

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DealerRater Oct 10, 2024

I had issues a couple of years ago with the service department and stopped taking my vehicles. Recently, I decided to give it another chance and was pleasantly surprised. The new staff is friendly, professional, and kept me up to date on the repairs. The automated text message system they have needs improvement but a quick call got my questions answered.

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DealerRater Oct 10, 2024

Jonathon provided excellent customer service when I visited the dealership yesterday. I will recommend him to my friends.

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DealerRater Oct 7, 2024

Ram in the Dodge service dept is a nice addition and is much needed now Nowadays, customer service seems to have gotten lost lately. Glad it is coming there @ Ron Carter Dodge the rest need to follow his lead.

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DealerRater Oct 2, 2024

This is my 2nd vehicle I purchased from Ron Carter and just as the first time, EXCELLENT service!!!! I highly recommend the Alvin, TX location! Ask for Mark Ina, he is fantastic!!!!!

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DealerRater Sep 27, 2024

The service person Jonathon on Jeep side was very kind and respectful. Advise me of maintenance packages.

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DealerRater Sep 27, 2024

This review is strictly on the service department. Jonathan is a very pleasant young man, and treat customers fairly. My complaint would be that I had a ten am appointment, for a basic servicing and tire rotation. I didn't get my car back until between 4 and 5 pm. Do appointments even matter?

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DealerRater Sep 22, 2024

Very quick and easy car buying experience. Would recommend Craig to anyone looking for a vehicle.

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DealerRater Sep 18, 2024

Everyone was very friendly. My salesman Sam was excellent and not pushy. Dealership had a big selection and great variety to choose from.

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DealerRater Sep 17, 2024

Great experience buying a New Dodge Challenger through Kreg Foster at Ron Carter Dodge. Great dealership!

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DealerRater Sep 8, 2024

We love Ron Carter. We’ve bought our last 4 vehicles from them and are always satisfied with the customer service

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DealerRater Sep 6, 2024

Great experience with both the sales team and finance. I find the service advisor on the far left to be exceedingly handsome and charming.

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DealerRater Sep 4, 2024

Great sales staff ! Very helpful , answered all my questions and made the process fun! Go see them today!

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DealerRater Sep 3, 2024

I found the Jeep I was wanting at Ron Carter CDJR in Alvin. Todd, the salesman was extremely polite, courteous, and professional. He was knowledgeable of the vehicle features and the purchase process. Thanks to Todd and Ron Carter CDJR in Alvin, TX!!!.

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DealerRater Sep 1, 2024

Craig and all the sales team made my dream come true. They work so hard to make this deal happen and all the people are very friendly. Couldn’t ask for more, I definitely recommend this dealership to anyone out there looking for a new car. Special thanks to Santiago and Craig

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DealerRater Sep 1, 2024

Great customer service. Morgan kept me informed on everything that was going on. He even communicated with the insurance company, Made sure things were "preserved" so the insurance could do what they needed to do before getting the repairs needed. He coordinate the Jeep going to the next phase of being repaired. Again, greatly appreciated everything Morgan has done.

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DealerRater Sep 1, 2024

Nice place and friendly people. Will be buying again from yall. Marcos and Rohahi helped me out a lot

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DealerRater Sep 1, 2024

They were pleasant and professional with me and my vehicle. I appreciate their condor when I asked about what could be wrong with my truck and when they promised I would ha e it back.

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DealerRater Sep 1, 2024

Thorough, thoughtful, attentive. Waiting area and restrooms clean and tidy. Staff was very courteous and friendky

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DealerRater Aug 31, 2024

The sales department was great! Our salesman, Craig Foster was very helpful and made us feel at home. Our questions were answered and the deal made easy!

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DealerRater Aug 31, 2024

Everyone is very nice. My only concern is the over abundance of calls asking me to give a good rating. Communication on some important things took longer than expected. My salesman was a good guy.

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DealerRater Aug 19, 2024

Excellent customer service. You want be disappointed. Can't wait to purchase another vehicle with them

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DealerRater Aug 19, 2024

Adam did a great job as our salesman. We really enjoyed the experience with him

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DealerRater Aug 18, 2024

Great experience throughout the whole process with Mark Ina with the sales of our new dodge Durango.

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DealerRater Aug 13, 2024

Employees were very helpful with finding me the right vehicle. The process was smooth and easy will be recommending this dealership to friends.

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DealerRater Aug 10, 2024

Super good dealership. Everyone is really nice and were very upfront with pricing and add on fees

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DealerRater Aug 8, 2024

My sales person Sam was amazing to work with, he made the entire experience super easy, and most importantly he was extremely honest and direct, would recommend him to anyone looking to purchase a new vehicle from Ron Carter.

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DealerRater Jul 28, 2024

The people in the service area were very helpful and kind. They went out of their way to please us. Thank you

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DealerRater Jul 26, 2024

Everyone was great and they really went above and beyond to get the deal done. Love my Challenger and will definitely refer potential customers there in the future. Highly recommend.

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DealerRater Jul 26, 2024

Great experience with the salesman in finding what I needed and made sure I loved my purchase.

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DealerRater Jul 26, 2024

All the employees were very professional. How ever I was told the last person that changed the oil ony vehicle didn't tight the drain plug, that's why it was leaking I feel that I should be compensated cause you guys did the work. No one has worked on my truck but Ron Carter service. Please respond

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DealerRater Jul 21, 2024

Great job on fixing my jeep. I had know problem on explaining my issues with my jeep.

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DealerRater Jul 1, 2024

Put in application online to save time, drove to dealership and met with our Salesman he got us approved and we drove away in our new jeep. Everyone was Very friendly and worked on getting you apprived with best the best deal.

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DealerRater Jun 29, 2024

It was a very nice dealership who made me a fair deal on a great vehicle.

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DealerRater Jun 18, 2024

The service was amazing. I felt like everyone involved in my purchase cared about me and wanted to make the best deal for me.

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DealerRater Jun 18, 2024

The dealership was clean, and the staff was friendly and very attentive. Todd was great to work with.

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DealerRater Jun 17, 2024

Mr.Foster is Amazing!!! He worked with me to get an awesome vehicle and gave me great advice to help boost my credit with the is purchase! More cars salesman should be like him! HE DEFINITELY DESERVES A RAISE!!!! HANDS DOWN!!! Thank you again!!!!

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DealerRater Jun 13, 2024

They were all great at the dealership and it was less time than I expected

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DealerRater Jun 11, 2024

Excellent service from correspondence of all calls and text to finding the best value price and vehicle, amazing staff!

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DealerRater Jun 10, 2024

Ron Carter was great made the process quick and easy the managers were also very nice was straight to the point not games.

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DealerRater Jun 9, 2024

Without a doubt the easiest car buying experience I've ever had. We took care of pricing before I walked in the door, they had the car out front when I arrived, I took a test drive, verified all good, and left with the vehicle. I was at that dealership for one hour and 45 minutes. It literally took me longer to drive from Katy to this dealership and back than how long it took them to sell me a car. Colton and Sam were both top notch.

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DealerRater Jun 6, 2024

It was great they helped me out very quick and filled the car with gas

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DealerRater Jun 6, 2024

Nothing but love for Ron Carter. They cleaned up the mess another dealership made and I’m grateful. Thank you Rina Carter for your assistance and support

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DealerRater Jun 5, 2024

Everything was done quickly except the light for an update on Uconn came on the next morning, I guess the update was not completed. Will call today to get this fixed.

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